Confidentiality
Timelines
Rush Policy
Project Check-in
Quality Standards
Pricing
When situations arise that require us to drop current projects, pull in additional staff, or pay overtime/holiday pay rates in order to complete a "rush" project.
One (good quality) 90-minute investigation tape takes a skilled transcriptionist 6 to 7 hours to transcribe and another 90+ minutes to relisten.
The following is a guideline (rule of thumb) for RUSH rate projects:
Tapes:
One 90 Minute Tape - 1 business day.
Two 90 Minute Tapes - 2 business days.
Three 90 Minute Tapes - 3 business days.
Digital Files:
60 / 90 minute investigation - 1 business day.
120 / 180 minute investigation - 2 business days.
180 / 270 minute investigation - 3 business days.
Note: A business day is defined as Monday through Friday.